accessibility

ADA HOTEL DESCRIPTION & AMENITIES

Hotel Contessa is valet only with wheelchair accessible ramp leading to the hotel’s main entrance with double door entry. Once inside the hotel lobby, there are lowered shelves at the registration desk that are wheelchair accessible. The three guest elevators are wheelchair accessible for access to the guest rooms, meeting spaces, pool, fitness center, restaurant and lounge. The concierge desk is also located in the hotel lobby and is accessible. The conference concierge and meeting spaces are located on the 2nd Floor and are accessible for attendees. All accessible guest suites have a 32-inch wide opening and are accessible. The ADA suites feature king or double beds, bathroom grab bars, sight and hearing impaired features in the room, a shower bench, low tub or roll-in shower and a hand-held shower head. The room is equipped with visual and audible door notification. Service animals are allowed for persons with disabilities. Fitness center and pool have 32-inch wide openings and are accessible. A self-operating lift is available at the pool. The restaurant and lounge are accessible.

Living The Suite Life

Hotel Contessa offers accessible suites with either King or Double Beds. If you would like more information call reservations at 1-866-435-0900 or click here to email us. Hearing Impaired, please call 1-888-808-1100. Visually Impaired, please call Hotel Reservations 1-866-435-0900.

ADA CITYVIEW KING SUITE

ADA Cityview King Suite
ADA suite includes bathroom grab bars, sight and hearing impaired features in the room, a shower bench, low tub and a handheld shower head. 626 sq. ft. one bedroom, separate living room with full-size sofa bed, in-room safe, wireless internet and two LCD HDTVs with premium channels. Suite is equipped with visual and audible door notification.

ADA Cityview King Suite Roll in Shower
ADA suite includes bathroom grab bars, sight and hearing impaired features in the room, a roll in shower, a shower bench and a handheld shower head. 626 sq. ft. one bedroom, separate living room with full-size sofa bed, in-room safe, wireless internet and two LCD HDTVs with premium channels. Suite is equipped with visual and audible door notification.

ADA CITYVIEW DOUBLE SUITE

ADA Cityview Double Suite
ADA suite includes bathroom grab bars, sight and hearing impaired features in the room, a shower bench, low tub and a handheld shower head. 626 sq. ft. one bedroom, separate living room with full-size sofa bed, in-room safe, wireless internet and two LCD HDTVs with premium channels. Suite is equipped with visual and audible door notification.

ADA Cityview Double Suite Roll in Shower
ADA suite includes bathroom grab bars, sight and hearing impaired features in the room, a roll in shower, a shower bench and a handheld shower head. 626 sq. ft. one bedroom, separate living room with full-size sofa bed, in-room safe, wireless internet and two LCD HDTVs with premium channels. Suite is equipped with visual and audible door notification.

ACCESSIBILITY

• Main entrance is accessible by double doors that easily open
• The front double doors are attended by a bellman daily
• Pathway to hotel registration desk is accessible to wheelchair guests and features a lower shelf convenient for guests with disabilities
• Hotel registration desk is accessible
• Pathway to concierge desk is accessible
• Concierge desk is accessible
• Elevators are equipped with Braille indicators, illuminated numbers and voice notification for the hearing impaired
• Pathway to conference concierge desk is accessible
• Conference concierge desk is accessible
• The business center on the conference level has 2 computers which can accommodate wheelchairs
• Meeting spaces have 32-inch wide opening and are all accessible
• Route to accessible guest rooms is accessible
• Accessible guest rooms have a 32-inch wide opening & are all wheelchair accessible
• All ADA guest rooms are located conveniently by the elevators
• Service animals allowed for persons with disabilities
• Self-operating lift available at pool
• Restaurant and lounge are accessible
• Fitness center has 32-inch wide opening and is accessible
• Pool entrance has 32-inch wide opening and is accessible
• Self-operating lift available at pool
• The hotel does not have on-site parking. All public parking lots located within one-block of the hotel offer handicap parking for your convenience.

OTHER ACCESSIBLE FEATURES ARE AVAILABLE

• Portable TDD devices for hearing impaired are available upon request (with advance notice)

THE FOLLOWING FEATURE IS NOT AVAILABLE

• Accessible transportation is not available