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306 W. Market Street

San Antonio, TX 78205

1.866.435.0900

Guest Suites

San Antonio Riverwalk Suites

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Suite at the Hotel Contessa
Enjoy the modern, urban experience reflected in the décor in any of the Hotel Contessa 265 hotel suites in San Antonio. Featuring a loft-like brick wall in the living room with vibrant colors and fabrics, each suite features a private bedroom separated from the large living room with sofa bed offering additional privacy. Reflecting the unique vibe of San Antonio with views of downtown or the Riverwalk. Reservations are available by calling (866)435-0900, by emailing reservations@hotelcontessariverwalk.com, or by following the link below to the booking site.

Suite Features

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  • Bedrooms with King or Two Double Beds
  • Separate Living Room with Full Sized Sofa Beds
  • Floor-to-Ceiling Windows Overlooking Downtown San Antonio or the Riverwalk
  • Oversized Bathroom with Hairdryer and Make-up Mirror
  • Two LCD HD Televisions with Premium Channels and In-Room Movies
  • Granite-Top Desk and Work Area in the Living Room
  • Wireless Internet Access
  • Laptop Friendly
  • In-Room Safe
  • In-Room Coffee
  • In-Room Refrigerator
  • Refreshment Center
  • Dual Line Phones with Voicemail
  • Complimentary Local Calls
  • All Suites are Non-Smoking
  • Accessible Suites Available
  • Dog Friendly, fee applicable
  • Same Day Laundry and Dry Cleaning Service
  • Check-in is 4pm; check-out is 11am

Hotel Amenities

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  • Check-in: 4pm and Check-out: 11am
  • High-speed wireless Internet throughout the entire hotel
  • 24 Hour Business Center with complimentary computer and printer services
  • Las Ramblas Restaurant at Hotel Contessa offer breakfast, lunch and dinner with incredible scenic views
  • Cork Bar, featuring specialty wines,cocktails and beer selections
  • In-Room Dining from Las Ramblas
  • In-Room Coffee
  • 24 Hour Fitness Center with picturesque views of Downtown San Antonio including cardio and strength equipment alongside free weights
  • Woodhouse Day Spa ®, offering luxurious full-service massage therapy
  • Rooftop Pool (heated seasonally) with a hot tub overlooking the downtown San Antonio skyline
  • 10,000 square feet state-of-the-art meeting space
  • Valet Parking Available ($17/day or $36/overnight plus tax with in and out privileges); Valet is unable to park oversized vehicles
  • Hotel Contessa requires a $7 nightly amenity fee and taxes on every reservation
  • Hotel Contessa welcomes small dogs under 40 lbs only. The non-refundable dog fee is $50 (plus tax), per pet, per night and will be charged to the guest account upon departure. No other pets are allowed.

Luxury Cityview or Riverview Suites

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Standard suite bedroom
Our 500 sq. ft. Standard Suite features one bedroom with a king size bed (or double double), floor-to-ceiling windows with views of beautiful downtown San Antonio or the famous Riverwalk, a separate living room with full-size sofa bed, one oversize bathroom and two LCD HDTVs with premium channels in each.

Executive Suites

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Each 550 sq. ft. Executive Suite offers one bedroom with a king size bed and separate living room with full size sofa bed, an in-room safe, one oversize bathroom, wireless internet and two LCD HDTVs with premium channels in each.

Luxury suites are also available with ADA accessibility.

Executive suite

The Contessa Suite

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The Contessa Suite
The 1,000 sq. ft. well-appointed suite offers modern furnishings, a spacious one bedroom with a king bed, double vanity bathroom with garden tub, walk-in closet, comfortable living room featuring a dining table and wet bar, second powder room and two LCD HDTVs with premium channels in each.

ADA Suites

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Hotel Contessa offers accessible suites with either King or Double Beds. If you would like more information call reservations at 1-866-435-0900 or email us at reservations@hotelcontessariverwalk.com. Hearing Impaired, please call 1-888-808-1100. Visually Impaired, please call Hotel Reservations 1-866-435-0900.

ADA Hotel Description and Amemenities:
Hotel Contessa is valet only with wheelchair accessible ramp leading to the hotel’s main entrance with double door entry. Once inside the hotel lobby, there are lowered shelves at the registration desk that are wheelchair accessible. The three guest elevators are wheelchair accessible for access to the guest rooms, meeting spaces, pool, fitness center, restaurant and lounge. The concierge desk is also located in the hotel lobby and is accessible. The conference concierge and meeting spaces are located on the 2nd Floor and are accessible for attendees. All accessible guest suites have a 32-inch wide opening and are accessible. The ADA suites feature king or double beds, bathroom grab bars, sight and hearing impaired features in the room, a shower bench, low tub or roll-in shower and a hand-held shower head. The room is equipped with visual and audible door notification. Service animals are allowed for persons with disabilities. Fitness center and pool have 32-inch wide openings and are accessible. A self-operating lift is available at the pool. The restaurant and lounge are accessible.

ADA Cityview King Suite:
ADA suite includes bathroom grab bars, sight and hearing impaired features in the room, a shower bench, low tub and a handheld shower head. 626 sq. ft. one bedroom, separate living room with full-size sofa bed, in-room safe, wireless internet and two LCD HDTVs with premium channels. Suite is equipped with visual and audible door notification.

ADA Cityview King Suite Roll in Shower
ADA suite includes bathroom grab bars, sight and hearing impaired features in the room, a roll in shower, a shower bench and a handheld shower head. 626 sq. ft. one bedroom, separate living room with full-size sofa bed, in-room safe, wireless internet and two LCD HDTVs with premium channels. Suite is equipped with visual and audible door notification.

ADA Cityview Double Suite
ADA suite includes bathroom grab bars, sight and hearing impaired features in the room, a shower bench, low tub and a handheld shower head. 626 sq. ft. one bedroom, separate living room with full-size sofa bed, in-room safe, wireless internet and two LCD HDTVs with premium channels. Suite is equipped with visual and audible door notification.

ADA Cityview Double Suite Roll in Shower
ADA suite includes bathroom grab bars, sight and hearing impaired features in the room, a roll in shower, a shower bench and a handheld shower head. 626 sq. ft. one bedroom, separate living room with full-size sofa bed, in-room safe, wireless internet and two LCD HDTVs with premium channels. Suite is equipped with visual and audible door notification.

Accessibility:
Main entrance is accessible
Pathway to hotel registration desk is accessible
Hotel registration desk is accessible
Pathway to concierge desk is accessible
Concierge desk is accessible
Pathway to conference concierge desk is accessible
Conference concierge desk is accessible
Meeting spaces have 32-inch wide opening and are all accessible
Route to accessible guest rooms is accessible
Accessible guest rooms have a 32-inch wide opening & are all wheelchair accessible
Service animals allowed for persons with disabilities
Self-operating lift available at pool
Restaurant and lounge are accessible
Fitness center has 32-inch wide opening and is accessible
Pool entrance has 32-inch wide opening and is accessible
Self-operating lift available at pool

Other Accessible Features Are Available:
Assistive listening devices for meetings upon request (with advance notice)

The Following Feature Is Not Available:
Accessible transportation is not available

Why Book Direct?

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WHY BOOK DIRECT?
Best Rate Guaranteed!

With today's technology, guests have many options to book a room online. Booking through other travel websites does not guarantee the lowest price or the best service. Only by booking directly through the hotel, you receive the most competitive price and accurate information. 

What You Need to Know…
The hotel cannot access your reservation through other travel websites to assist with changes. Other travel websites do not readily disclose or display all hotel fees, taxes and charges.

 

No Hidden Booking Fees

By booking direct, you can avoid paying hidden fees often included in online travel sites. Hotel Contessa requires a $7 nightly amenity fee and taxes on every reservation. The $7 nightly amenity fee includes access to the rooftop pool & fitness center, wireless internet, 24 hour Business Center with complimentary airline ticket printing, atrium-level complimentary coffee, USA Today Newspaper (weekdays) and free local & 800 phone calls. There is no available surface parking at the hotel. Valet parking only ($18/day or $38/overnight with in and out privileges).

 

People Make the Difference

Another advantage of booking directly is the “human factor.” When booking a vacation or business trip, some questions are not addressed on a website. Hotel Contessa’s reservation agents are available to answer questions regarding availability, accommodations, hotel amenities, area attractions and much more. Our friendly and knowledgeable agents are ready to make your next stay at Hotel Contessa memorable from the moment you book. Call our reservation team at 210.229.9222 or ask us a question at reservations@thehotelcontessariverwalk.com.

 

Secure Transactions

Trust your transactions are safe and secure when booking through our website. Our partnership with a leading provider in hospitality and booking transactions ensures your personal information is secured. Should you have any questions regarding your transactions or reservations; guests should contact our reservation agents to make any necessary adjustments. The reservation phone number is 210.229.9222. If you book through a competing website, our reservation agents do not have access to your reservation information and cannot assist with changes or cancellations.

 

Package Pricing

In some instances, Hotel Contessa will have packages available through our website that are not available through other booking websites. Why? Because we want to ensure our guests have the most options available for their travel experience.

New Articles

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See the links below for articles related to booking direct

***Pursuant to Section 30.07, Penal Code (Trespass by License Holder with an Openly Carried Handgun), a person licensed under Subchapter H, Chapter 411, Government Code (Handgun Licensing Law), may not enter this property with a handgun that is carried openly. 

***De Conformidad Con El Artículo 30.07, Del Código Penal De Texas (Sobre El Ingreso Ilícito De Un Individuo Con Licencia De Portación De Armas Cortas Exhibidas Públicamente) Una Persona Con Licencia, Según Lo Establecido En La Sección H, Capítulo 411, Del Código Gubernamental De Texas (Sobre La Ley De Expedicion De Licencia De Armas Cortas), Tiene Prohibido Ingresar En Esta Propiedad Con Armas Cortas Exhibidas Públicamente.

Frequently Asked Questions

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WHAT TIME IS CHECK-IN / CHECK-OUT?
Check-In:
4:00 PM

*If a room becomes available before this time, we are happy to check guests in on a first-come first-served basis. If we do not have a room available upon arrival we will pre-register the guest and store all luggage until a room becomes available.

Check-Out:
11:00 AM

*Late check outs are limited but can be requested based on availability for an additional fee.  Late check out availability cannot be guaranteed.

 

IS THERE PARKING AVAILABLE AT THE HOTEL?
Parking

We offer valet parking at the rate of $38.00 a night plus tax. This does include unlimited in and out access.  For guests wishing to self-park, there are a very limited number of open-air lots and garages in the area, however these are not affiliated with the hotel. These off-site garages will charge per entry and exit, as well.

 

Do you offer breakfast?

Breakfast is available from both in room dining and our restaurant Las Ramblas.  Both feature ala carte menus, however most breakfast entrees are priced between $12.00-$16.00. 

We also have an all-day brunch in Las Ramblas every Saturday & Sunday from 6:30 AM - 2 PM

 

CAN I HAVE PACKAGES SHIPPED TO THE HOTEL?

Sending and Recieving Packages

Guests are welcome to send packages to the Hotel Contessa.  We ask that all packages have the guests name on the package and have a scheduled arrival date prior to the guest’s arrival date.

 

WHAT ARE YOUR CANCELLATION & CREDIT CARD PRE-AUTHORIZATION POLICIES?

Cancellation Policy
Reservations made directly through the hotel have a 48-hour cancelation window. Guests can call to modify or cancel their reservation without penalty up to 48 hours before their arrival.  If a guest cancels outside of this window or does not come in for their reservation they will be charged for the entirety of the reservation.

There are some reservations that are non-cancelable and non-refundable which are typically pre-paid promotional rate reservations.  Reservations booked through third party vendors may only be cancelled or modified through the third party and are subject to the cancellation policy of that party. The hotel may not modify or cancel any reservations made through a third party.

Credit Card Pre-Authorizations at Check-In
We pre-authorize $75 per night for incidentals. The authorizations are not charges, they will show on your statement as “pending charges” and are not finalized until check out at which point all excess authorization is released.  It typically takes 3-5 business days for the authorization to fall off on the account.  We recommend credit cards over debit cards for this as when debit cards are authorized your bank will make the funds inaccessible.

How many pools do you have?
Our pool is located on the roof of the hotel.  It is outdoors, but it is climate-controlled year-round.  The pool hours are from 6am-11pm.

 

WHO CAN ASSIST ME WITH GENERAL QUESTIONS ABOUT THE HOTEL?

Questions
The Hotel Contessa has someone available to assist with all questions 24 hours a day. Please contact us at 210-229-9222 

For Concierge service: 210-229-9222 ext. 5422 or email us at concierge@hotelcontessariverwalk.com

 

CAN I BRING MY PET?

Pet Policy
The Hotel Contessa is a dog friendly property.  We only accept dogs 40lbs or under (larger dogs can be approved by the general manager).  There is a non-refundable $50 a night plus tax fee for each dog.  For more detailed information on our pet policy please reach out to the front desk for more details.