Meet The Sales Team
The Hotel Contessa Sales Team are fully trained and qualified Certified Tourism Ambassadors (CTA). This program not only teaches the basics of exceeding customer expectations, it also teaches why tourism is important and gives valuable destination product knowledge to our Sales Team. The learning objectives and highly customized curriculum focus on giving the us the tools and confidence we need to create memorable experiences.
KATHY GRIBOU, CTA – Senior Sales Manager – Corporate in the Southeast, Houston and Texas Associations
Kathy has extensive experience in the industry and joined Hotel Contessa in January, 2006. She is responsible for the oversight and management of accounts based in Houston, South West (Missouri, Arkansas, Louisiana, Kentucky, Tennessee, Alabama, Mississippi, Georgia, North Carolina, South Carolina and Florida).
Kathy has received several prestigious Benchmark Hospitality International Awards including 2007 Award of Excellence, 2010 Manager of the Year, and has been a member of the Platinum Club 2006, 2007 and 2011. Currently serves on the Board of Directors for the San Antonio Conservation Society and is a volunteer for the annual San Antonio Fiesta®.
Direct Line: 210-298-8003 or click here to email Kathy.
ELISE GERTENBACH, CTA – Senior Sales Manager – West Coast, Midwest, & Dallas, TX
Elise joined Benchmark Hospitality nine (9) years ago as an Administrative Sales Assistant. After joining the Sales Team at the Northland Inn she transferred from Minnesota to San Antonio, TX and Hotel Contessa in 2006. During her tenure with Benchmark Hospitality, Elise has achieved Benchmark’s Platinum Club for sales success, and was the recipient of manager of the quarter for 2007 and 2012.
She handles all leads from the Midwest and West Coast market. She works with a wide range of accounts from corporate accounts, Associations, Health care, Education to Government groups.
Elise is originally from Wisconsin and studied at DePaul University in Chicago, IL where she received her Bachelor’s Degree in Communication/Media Studies.
Direct Line: 210-298-8057 or click here to email Elise.
JESSICA JOHNSON, CTA – Sales Manager – Group Business – Austin, TX to include Corporate, Associations, Social and Non – Profits – Texas Corporate, except Houston, Dallas, and San Antonio
Jessica began her hospitality career in August of 2005 as a front desk team member of a full service resort, The Westin La Cantera. In 2008, she was offered a position as the Lead Corporate Sales Manager for a limited service property. Jessica has eight years in the hospitality industry, five of which have been in sales.
Jessica is the latest addition to the Hotel Contessa team and is responsible for Associations, Non- Profits from Austin and Corporate Business in Texas excluding Houston, San Antonio, and Dallas. Jessica is from San Antonio, Texas and graduated from The University of Phoenix with a Bachelor’s Degree in Communication/Public Relations.
Direct Line: 210-298-8052 or click here to email Jessica.
NICOLE DAHL, CTA – Business Travel and Sales Manager - Group Business – San Antonio, TX to include Corporate, Associations, Social and Non – Profits
Nicole is from Mesa, Az and comes to us with 17 years of experience in the industry. She spent 8 years of her career in hotel operations and then ventured on into sales as a Regional Manager for the Hotel Group in Anchorage, AK managing 5 properties for a few years. She was then asked to open the Embassy Suites in Anchorage as their Director of Sales for over a year and then went on to become the Director of Catering for the Downtown Anchorage Marriott where she spent 2 years.
Nicole has followed her husband’s career in the Army which has led them all over the country and has provided her with great career opportunities. She also has two children who are both very actively involved in school and sports.
Direct Line: 210-298-8061 or click here to email Nicole.
JENNIFER WALKER, CTA – Catering Sales Manager
Jennifer began her hospitality career in the private country club industry 5 years ago as a catering sales professional. She recently joined the Hotel Contessa team and will be specializing in weddings, social occasions and corporate events.
Jennifer was raised in Corpus Christi, TX where she graduated from Texas A&M University - Corpus Christi with a Bachelor’s Degree in Marine Science.
Direct Line: 210-298-8042 or click here to email Jennifer.
MONICA GARCIA – Group/Sales Coordinator
Monica started her hospitality career in 2004, as a reservation agent and then as a group/sales agent for La Quinta Inn properties. In 2008, she began working with Marriott Hotels as a reservation agent and trainer.
Monica joined Hotel Contessa in 2012 as a reservations agent and is now our group/sales coordinator.
Direct Line: 210-298-8054 or click here to email Monica.
Kimmy is a recent graduate from the University of the Incarnate Word, with a Bachelor's Degree in Communication Arts - Media Studies. She has previously interned with the San Antonio Scorpions as a Digital Media Intern.
Kimmy is a new addition to the Hotel Contessa and is just beginning her hospitality career. She is responsible for social media and marketing initiatives.
Click here to email Kimmy.
Benchmark Hospitality International at Hotel Contessa
306 West Market Street, San Antonio, TX 78205
Phone: 210-229-9222 or 1-866-435-0900