WHY BOOK DIRECT?
When booking a hotel room online, there are nearly endless options . However, booking through 3rd party travel websites does not guarantee the lowest price or best value. By booking directly through the hotel, you receive the most competitive price, exclusive packages and ensure you have the most accurate information.
The hotel cannot access your reservation through 3rd party travel websites to assist with changes. Additionally, 3rd party travel websites often do not readily disclose or display all hotel fees, taxes and charges.
By booking direct, you can avoid paying hidden fees often included in online travel sites. Hotel Contessa charges a $7 nightly amenity fee and taxes on every reservation. The amenity fee includes access to the rooftop pool & fitness center, wireless internet, 24 hour Business Center with complimentary airline ticket printing, atrium-level complimentary coffee, USA Today Newspaper (weekdays) and free local & 800 phone calls. There is no available surface parking at the hotel. Hotel Contessa only offers valet parking for an additional amount of $49 dollars plus tax. Rates include in-and-out privileges.
Please note: Some services may not be available or may have changed as a result of current health & safety measures.
Another advantage of booking directly is the “human factor.” When booking a vacation or business trip, some questions are not addressed on a website. Hotel Contessa’s reservation agents are available to answer questions regarding availability, accommodations, hotel amenities, area attractions and much more. Our friendly and knowledgeable agents are ready to make your next stay at Hotel Contessa memorable from the moment you book. Call our reservation team at 210.229.9222 or ask us a question at reservations@thehotelcontessariverwalk.com.
Trust your transactions are safe and secure when booking through our website. Our partnership with a leading provider in hospitality and booking transactions ensures your personal information is secured. Should you have any questions regarding your transactions or reservations; guests should contact our reservation agents to make any necessary adjustments. The reservation phone number is 210.229.9222. If you book through a competing website, our reservation agents do not have access to your reservation information and cannot assist with changes or cancellations.
In some instances, Hotel Contessa will have packages available through our website that are not available through other booking websites. Why? Because we want to ensure our guests have the most options available for their travel experience.